Return & Exchange Policy

Tawakkul Organics

Clear, fair, and customer-friendly policy

At Tawakkul Organics, we take pride in delivering pure, natural, and authentically crafted products. Your satisfaction is our priority, and we stand by the quality we offer.

🕒 Return / Exchange Window

You may request a return or exchange within 7 days from the date of delivery if:

• The product arrives damaged, leaked, broken, stained, or defective.
• The product is incomplete or any item is missing from your order.
• The size, variant, or product received does not match your order.

📦 Conditions for Return

To qualify for a return or exchange, please ensure:

• The product is unused and in its original condition.
• All labels, seals, and protective stickers are intact.
• The product is returned in its original packaging.

🌐 For Online Purchases

Products purchased directly from our website or online store must be returned through our Customer Service team. At this time, online purchases cannot be returned or exchanged in-store.

💳 Refund Process

Once we receive and verify the returned product, a full refund will be issued through your original payment method. Approved exchange items will be dispatched after return confirmation.

— Tawakkul Organics